Terms of Service

Last Updated: November 14, 2025

Welcome to PetPortraits! By using our service, you agree to these Terms of Service. Please read them carefully.

1. Service Description

PetPortraits provides AI-generated custom pet portraits based on photos you upload. We offer:

• Digital portrait generation in various artistic styles
• Instant digital downloads of your custom portraits
• High-resolution images suitable for printing

2. Your Responsibilities

When using PetPortraits, you agree to:

• Upload only photos you own or have permission to use
• Provide accurate information for your order
• Not use generated portraits for illegal or harmful purposes
• Not resell or redistribute the AI-generated portraits without a commercial license

3. Pricing and Payment

• Base Price: $3.99 for 1 custom portrait in your chosen style
• Optional Add-ons: Additional styles, commercial license, and priority processing available
• Payment Processing: All payments processed securely through Stripe
• No Refunds: Due to the instant digital nature of our service, all sales are final once portraits are generated

4. Delivery

• Digital portraits are typically generated within 2-5 minutes
• Download links are provided immediately upon generation
• Download links remain active for 30 days after purchase
• Portrait files are also emailed to your provided email address

5. Satisfaction Guarantee

We offer a 7-day satisfaction guarantee:

• If you're not satisfied with your portraits, contact us within 7 days
• We'll work with you to regenerate portraits or provide a full refund
• Refunds are issued to your original payment method within 5-10 business days

6. Intellectual Property

Personal Use License (included with all purchases):

• You may use portraits for personal, non-commercial purposes
• You may print portraits for personal display
• You may share on social media for personal use

Commercial License (optional add-on):

• Required for business use, resale, or commercial distribution
• Allows use in products, marketing materials, and commercial projects
• Must be purchased separately for each order

7. AI Generation Disclaimer

• Portraits are generated by AI and may vary in quality and accuracy
• AI interpretations are artistic representations, not exact replicas
• We cannot guarantee specific features or outcomes
• Results depend on photo quality and AI model capabilities

8. Privacy and Data

• Your uploaded photos are used solely to generate your portraits
• Photos are stored securely and deleted after 30 days
• See our Privacy Policy for full details

9. Prohibited Uses

You may not:

• Upload photos you don't have rights to use
• Generate portraits for harmful, illegal, or offensive purposes
• Attempt to reverse engineer or abuse our AI service
• Resell portraits without a commercial license
• Use portraits to create derivative works for sale without permission

10. Limitation of Liability

PetPortraits is provided "as is" without warranties. We are not liable for:

• Quality variations in AI-generated portraits
• Technical issues or service interruptions
• Indirect, incidental, or consequential damages
• Loss of data or portraits after the 30-day download period

11. Changes to Service

We reserve the right to:

• Modify pricing and packages with notice
• Update art styles and AI models
• Suspend or terminate service for violations of these terms
• Change these Terms of Service (changes posted on this page)

12. Contact and Support

For questions, support, or refund requests:

Email: support@petportraits.com

13. Governing Law

These terms are governed by applicable laws. Any disputes will be resolved through binding arbitration.