Terms of Service
Last Updated: November 14, 2025
Welcome to PetPortraits! By using our service, you agree to these Terms of Service. Please read them carefully.
1. Service Description
PetPortraits provides AI-generated custom pet portraits based on photos you upload. We offer:
- Digital portrait generation in various artistic styles
- Instant digital downloads of your custom portraits
- High-resolution images suitable for printing
2. Your Responsibilities
When using PetPortraits, you agree to:
- Upload only photos you own or have permission to use
- Provide accurate information for your order
- Not use generated portraits for illegal or harmful purposes
- Not resell or redistribute the AI-generated portraits without a commercial license
3. Pricing and Payment
- Base Price: $3.99 for 1 custom portrait in your chosen style
- Optional Add-ons: Additional styles, commercial license, and priority processing available
- Payment Processing: All payments processed securely through Stripe
- No Refunds: Due to the instant digital nature of our service, all sales are final once portraits are generated
4. Delivery
- Digital portraits are typically generated within 2-5 minutes
- Download links are provided immediately upon generation
- Download links remain active for 30 days after purchase
- Portrait files are also emailed to your provided email address
5. Satisfaction Guarantee
We offer a 7-day satisfaction guarantee:
- If you're not satisfied with your portraits, contact us within 7 days
- We'll work with you to regenerate portraits or provide a full refund
- Refunds are issued to your original payment method within 5-10 business days
6. Intellectual Property
Personal Use License (included with all purchases):
- You may use portraits for personal, non-commercial purposes
- You may print portraits for personal display
- You may share on social media for personal use
Commercial License (optional add-on):
- Required for business use, resale, or commercial distribution
- Allows use in products, marketing materials, and commercial projects
- Must be purchased separately for each order
7. AI Generation Disclaimer
- Portraits are generated by AI and may vary in quality and accuracy
- AI interpretations are artistic representations, not exact replicas
- We cannot guarantee specific features or outcomes
- Results depend on photo quality and AI model capabilities
8. Privacy and Data
- Your uploaded photos are used solely to generate your portraits
- Photos are stored securely and deleted after 30 days
- See our Privacy Policy for full details
9. Prohibited Uses
You may not:
- Upload photos you don't have rights to use
- Generate portraits for harmful, illegal, or offensive purposes
- Attempt to reverse engineer or abuse our AI service
- Resell portraits without a commercial license
- Use portraits to create derivative works for sale without permission
10. Limitation of Liability
PetPortraits is provided "as is" without warranties. We are not liable for:
- Quality variations in AI-generated portraits
- Technical issues or service interruptions
- Indirect, incidental, or consequential damages
- Loss of data or portraits after the 30-day download period
11. Changes to Service
We reserve the right to:
- Modify pricing and packages with notice
- Update art styles and AI models
- Suspend or terminate service for violations of these terms
- Change these Terms of Service (changes posted on this page)
12. Contact and Support
For questions, support, or refund requests:
Email: support@petportraits.com
13. Governing Law
These terms are governed by applicable laws. Any disputes will be resolved through binding arbitration.